Corporate Housing Guests : 6 Tips to Make Them Happy
EZcare Marketing
Corporate Housing Guests

Corporate housing has become a popular choice for companies accommodating their employees on extended business trips or relocations. As a corporate housing provider, it's crucial to ensure guests have a comfortable and enjoyable stay. In this blog post, we will discuss six tips to ensure happy corporate housing guests.

1. Conduct Pre-Arrival Inspections: Cleanliness and tidiness are critical to a guest's overall experience. Pre-arrival inspections ensure the apartment is clean and ready for the guest's arrival. Check appliances, bedding, towels, and essential items to make sure everything is in good condition.

Pre-arrival inspections need to include all the necessary details of the furnished apartments, including cleanliness in every living area and proper function of all furniture and amenities. You would want the inspector to answer all questions and take necessary photos to prove that the apartment is indeed in rental ready condition.

An inspection software that provides photo date/time stamping and GPS location will be very helpful to ensure that the inspection is actually performed at the right location and the right time.

2. Neighborhood and Building Safety Inspections: Neighborhood safety is vital for corporate housing. Ensure the area surrounding the apartment is safe and secure, especially for guests unfamiliar with the area. Conduct a building safety inspection to ensure safety standards are met and necessary security measures are in place.

3. Choose a Quality Supplier: The supplier of the corporate housing unit plays a significant role in the guest's overall experience. Choose a reputable and reliable supplier with a track record of providing quality service. The supplier should be responsive to guests' needs and available to address any issues that may arise during their stay.

4. Furnishings and Amenities: The quality of furnishings and amenities provided in the apartment can significantly impact a guest's experience. Choose high-quality furniture that's comfortable and functional. Ensure the apartment has necessary amenities such as Wi-Fi, cable TV, a fully equipped kitchen, and a washer and dryer.

5. Quick Resolution of Guest Issues: Promptly resolve any guest issues that arise during their stay. Be responsive and available to address their concerns and needs.

A operations software that can let your guest to easily raise concerns and issues, and allow you to coordinate quickly with the supplier to resolve issues can be very beneficial.

6. Provide Personalized Service: Personalized service makes a guest feel special and valued. Consider providing welcome packages or personalized notes to greet guests upon arrival. Offer local recommendations for restaurants, attractions, and activities to help them get the most out of their stay. Provide excellent customer service and go above and beyond to meet their needs.

In conclusion, happy corporate housing guests require attention to detail and a focus on their comfort and needs. Conduct pre-arrival inspections, ensure neighborhood and building safety, choose a quality supplier, provide quality furnishings and amenities, quickly resolve guest issues, and offer personalized service to create a positive guest experience. By following these tips, you can ensure that your guests have a comfortable and enjoyable stay in your corporate housing unit.

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