Customer Success Story: How EZcare Transformed Garden City Realty's
Workflow with Real-Time Visibility

The Challenge: Manual Spreadsheets Led to Inefficiency

Before partnering with EZcare, Garden City Realty relied on a color-coded Excel spreadsheet to track guest arrivals, departures, and unit statuses. Managers manually updated each unit's status — marking them as Occupied, Dirty, Clean, or Clean and Inspected — by changing cell colors. This process was tedious, error-prone, and delayed, making it a chore to ensure every unit was ready for incoming guests.

The Solution: EZcare Built a Real-Time "Snapshot" Whiteboard with Unit Tiles

When Ashley shared Garden City's spreadsheet with EZcare, the team recognized an opportunity to automate and enhance the process. Within three months, EZcare developed Snapshot, a dynamic, live-updating whiteboard that replicated Garden City's Excel sheet — but with real-time automation.

Snapshot features:

✅ Real-time status updates – Unit tiles automatically change color as jobs progress (e.g., from Dirty to Clean).

✅ At-a-glance visibility – Managers see all units with arrivals today, grouped by status (Occupied → Dirty → Clean → Inspected).

✅ Interactive job management – Create, reassign, or communicate about tasks directly from a unit tile.

✅ Custom sorting – Units can be ordered by name or status, making it easy to track progress.

The Impact: Efficiency, Accuracy, and Happier Guests

With Snapshot, Garden City's managers no longer waste time manually tracking unit statuses. Instead:

✔ Workflows move visually – As cleaning and inspections progress, unit tiles shift from left (Occupied/Dirty) to right (Clean and Inspected), giving a clear view of the day's progress.

✔ No more missed tasks – Real-time updates ensure nothing slips through the cracks.

✔ Faster decision-making – Managers can quickly reassign jobs or communicate with staff directly from the whiteboard.

"EZcare's Snapshot has completely transformed how we manage turnovers," says Ashley Dixon, guest services manager at Garden City Realty. "Instead of constantly updating spreadsheets, we now have a live, intuitive 'whiteboard' that shows exactly where each unit stands. It saves hours of work and gives us confidence that every unit will be ready for our guests."

The Result: A Smarter Way to Manage Rentals

Thanks to EZcare's collaboration with Garden City Realty, Snapshot has become an essential tool for rental managers who need:

🔹 Real-time visibility – No more guessing or manual tracking.

🔹 Streamlined operations – Faster turnovers and better team coordination.

🔹 Guest-ready units – Fewer errors mean happier guests and smoother check-ins.

EZcare doesn't just build software—they build solutions tailored to the needs of each rental manager. The right technology and mindset can turn a cumbersome process into a seamless, efficient system.


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